Delete your account & data

Option 1 - Delete in the app (fastest)

1. Open SpendWe and go to Settings.
2. Tap Automatic backup (the account section at the top).
3. Sign in if asked, then choose Delete my account.
4. Confirm. Your account and its cloud data are deleted right away.

This permanently removes your account. If you signed in with Apple, the app also revokes SpendWe's access to your Apple ID as part of deletion. If the app first asks you to finish or erase expenses kept on this phone, do that, then start again.

Option 2 - Request deletion by email

If you can't access the app, email us from the address on your account:

We'll verify the request and delete your account, and confirm when it's done - typically within 30 days.

What gets deleted

• Your account and sign-in identity (email/Apple/Google association).
• Your cloud-synced expenses, income, categories, budgets, accounts, goals and plans, and the receipt photos you backed up.
• Your private expenses in a household that other members keep. What that household shares stays available to them (see below).
• Your household membership, notification preferences, any device push tokens, the "sent once" notification markers and the notes of new sign-ins to your account.
• The record of your Pro plan and your AI request counts (except the purchase records listed under "What may remain").

Your private photos when you leave a household. When you leave a household that other members keep, or delete your account while you are in one, your private expenses in that household are deleted from our servers at once, and the app then removes their backed-up photos from the cloud right after. If that is interrupted (no network, app or page closed), it resumes the next time you open SpendWe on the same device or in the same browser, signed in to the same account; until then only you can read those photos. Account deletion waits until it is finished. If it cannot finish (for example the device is lost, the app is removed or the browser's data is cleared before then), write to privacy@spendwe.com and we will delete them.

What may remain

• The cost records of AI requests (task, model, size, cost and result), which carry no account identifier and no content, stay until they are deleted after 400 days.
• If another member remains in a shared household, entries that household already shared remain available to that member. Deleting your account does not retroactively remove their copy.
• We may retain limited records where required by law; these are not used for any other purpose.
• Some technical purchase records (the purchase notifications we receive, stored encrypted, a one-way code of each purchase and, for a purchase that could not be applied, its transaction reference) stay, to make sure a purchase is never applied twice and to handle refunds, disputes and accounting. The notifications are deleted 13 months after they are received and processed, a transaction reference 13 months after its case is closed; the one-way code, no longer linked to any account, is kept without an end date (Privacy Policy).
• When we act on your account (for example a deletion you asked for by email, or Pro granted by our support), a support log entry keeps the account identifier, the action and its reason, for 24 months.
• A comment or member report you made or received keeps its reason and a short excerpt until 12 months after it was handled, without your account identifier; an AI answer report keeps an excerpt of the answer and no account identifier for 90 days.
• If you bought Pro on our website, Paddle, the seller, keeps its own record of the transaction (for example for tax) under its own privacy notice; the app stores do the same for purchases made there.

On-device data

Deleting your account also clears SpendWe's data from the phone you delete it on. Other devices signed in to that account keep their local copy until you sign out there, erase the data in the app (Settings → Data → Erase all data) or uninstall. Expenses the app has marked "Kept on this phone" stay on that phone until you erase all data. In the web app, signing out removes the session from that browser.